Mission Statement

Founded in 1945 by Ruth Campbell Bigelow, R.C. Bigelow, Inc. is dedicated to being a premier packer of truly fine quality teas. As a family owned and operated business, our company is guided by the following four basic principles:

1) Satisfied Consumers:

At Bigelow, the consumer is number one. Therefore, it is essential that we provide a product that satisfies all of their expectations. Our primary focus is to produce teas that offer a unique and truly gratifying experience. In this endeavor, we will not allow price to compromise our products. Good flavor and product freshness are the prime considerations in the creations of our teas.

2) Strong Relationships:

With our customers and suppliers we continually work to build and maintain strong business relationships. We realize that is through excellent communication and mutual respect, that we grow and prosper together.

3) Satisfied Employees:

Bigelow is an equal opportunity employer dedicated to providing our employees with a challenging and positive environment in which to work. Recognizing that each and every employee plays a pivotal role in the success of our company, we seek to attract and retain outstanding individuals who will take pride in all aspects of their areas of responsibility, and understand the importance of cooperation among their fellow employees. We strive to motivate and satisfy our employees as well as promote individuals based on merit and contribution.

4) Good Corporate Citizen:

Our company has been, and always will be based upon strong ethical business practices and is dedicated to only the highest standard of behavior in all areas. We feel an obligation to support the local communities where we reside so as to build a good working relationship as well as to contribute to worthy local and national causes. Furthermore, as a good corporate citizen, we remain committed to protecting the environment by continually striving to improve the environmental responsiveness of our packaging.