What is Bigelow's return policy?

At Bigelow Tea, our goal is your complete satisfaction. If within 30 days you are not completely satisfied with your purchase, return it for a prompt exchange or refund. Shipping and handling charges are non-refundable.

Please note we do not offer return labels. You are responsible for all return shipping charges. Please mail back the product to the address below.
Bigelow Tea
Attn: Call Center
201 Black Rock Turnpike
Fairfield, CT 06825


If there is an issue with your order please email us at bigtea@bigelowtea.com.